Since the first day we were founded in the elevator industry, "making people's lives easier" has been a requirement of our business....
- To define and implement the requirements of the Quality Management System in a way that meets the needs and expectations of our customers and to continuously improve its effectiveness,
- To meet customer demands and expectations in the best way possible and to provide an Unconditional Customer Satisfaction Guarantee,
- Providing the most reliable and appropriate solutions both in sales and technical support,
- To increase our production efficiency and competitiveness by following technological developments,
- To ensure the continuity of the training process in order to continuously improve the quality of our company's activities
- To increase productivity by investing in the training and skills of employees with the awareness that quality is teamwork.
- To organize and improve our processes to always meet the requirements of the regulations
- It is our quality policy to prevent any risk for our employees by providing a safe and secure environment.
Quality Objective
- To provide elevator service at international standards.
- To provide a reliable and comfortable high quality of life in all the projects we serve.
- To deliver the products and services demanded by our customers at a high-quality level and in a short time. 95% on-time delivery.
- To be a company that is always referenced by gaining the trust and respect of our customers.
- To create a working environment where respect and value are intense.
- To provide at least 4 hours of training per person per year in the company in order to increase the quality of the employees. In addition, to enable them to participate in external training and seminars.
- To take action within 2 business days at the latest when there is a customer complaint.
- Pricing within 3 (three) working days for all works